CONDUCT UNDERCOVER TEST PURCHASES WITH CORMA’S MYSTERY SHOPPING SERVICES

corma’s covert purchasing services in Germany and Europe guarantee your anonymity by providing discreet buyer profiles, helping you make confidential purchases with ease and confidence.

IMPROVE YOUR CUSTOMER EXPERIENCE WITH HIGH-QUALITY PRODUCTS AND SERVICES

Ensuring the top-notch quality of your product is one of the benefits of making a test purchase in Germany. But it is also handy for gathering information about sellers you suspect of committing cybercrimes, such as theft or counterfeiting.

But to do this, you need well-trained and experienced mystery shoppers to perform covert evidential purchasing in Germany and other countries.

corma’s discreet mystery shopping in Germany and Europe can help you track counterfeit products and obtain them promptly without raising suspicion.

By creating convincing buyer profiles for anonymity, we make sure your online sellers uphold the highest trading standards to protect your brand and customers.

The entire test purchase process is very transparent for you as the client because we focus on secure information exchange and storage. We exchange data with our clients via our safe data room (privacy boxes). We are also happy to perform background checks on sellers or the link between these online sellers to ensure your research success. This way, we can discover the real identity of the sellers and even incriminate them on your behalf. Suppose you would like examples of our previous work in conducting covert test purchases in Germany and Europe. In that case, we can provide you with anonymous reports with visual presentations, including, for example, an online seller report or a test purchase report.

Sample Shopping Report

Not sure what to expect? Please download a sample report as a PDF from here. Feel free to contact us if you need specific report details. We are happy to adjust the shopping report to your needs.

HOW CORMA’S MYSTERY SHOPPING SERVICES CAN HELP YOU

Evaluate the customer experience in purchasing your products and identify room for improvement.
Ensure that your brand standards are being met by all your sellers worldwide, upholding the consistent quality of your products and services.
Gain insights into your competitors’ tactics and look for ways to differentiate your business.
Maintain your customers’ trust by safeguarding your brand from cybercrime activities that may damage your reputation.
Gather evidence for legal action against counterfeiters.

LET CORMA BE YOUR TRUSTED PARTNER IN EXCEEDING YOUR BRAND STANDARDS

corma’s experienced team of mystery shoppers manages the whole test purchase project, from buyer selection to follow-up evaluation. As such, we take full responsibility throughout the investigation process, ensuring our clients the highest quality of service.

Take advantage of corma’s decades of expertise in providing stealthy test purchases and enjoy short processing times, pragmatic solutions, and client satisfaction.

SHOP WITHOUT BORDERS IN GERMANY, EUROPE, AND BEYOND WITH CORMA’S MYSTERY SHOPPING APPROACH

Step 1

corma creates a test purchase investigation strategy and assigns a mystery shopper for your business.

Our mystery shoppers have designated delivery addresses for shipments to Germany. In fact, we have one of the largest independent networks for investigations and internet searches in Germany.

For other destinations, we rely on our extensive network of partners across Europe and around the globe. Having worked with them for several years, rest assured you will find the perfect buyer for your products and services.

Step 2

corma gives you the option to have extensive background checks performed on online sellers and their associations to discover their real identities and even incriminate them as needed on our client’s behalf.

Step 3

We produce a detailed test purchase report that includes information about the undercover purchase and online seller, high-quality photos of the products and packaging, and visual presentations to make it easily understandable.

If you want to know what a mystery shopping report looks like, download a sample here: (LINK)

Step 4

corma ensures the transparency of the mystery shopping process by focusing on information exchange and storage security. We use corma’s safe data room or privacy boxes to exchange relevant data with our clients.

Unsure of the right solution for your needs?

corma is here to help

At corma, we understand that every client has unique needs. That is why we offer a personalized approach to each client so we can provide the perfect solution for their situation.

Once you reach out to us, we will arrange a telephone consultation and ask you to send us information relevant to your use case. We contact you within 48 hours.

corma is very experienced, professional, and competent. The personal service provided is outstanding. It is a pleasure to work with them, and the outcomes have always been good.